Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water in the house? Call now, and we'll find you a local specialist.
Burst pipes, roof leaks, worn-out water heaters and storm water can happen anywhere in Idaho, and they rarely wait for a good time. Call us at (888) 596-0163 and tell us what's going on. We'll connect you with a local specialist from our network who can get the water out, dry the structure and record it all for your insurance company.
Call Now: (888) 596-0163Someone picks up, day or night.
Before anyone arrives
Close the main valve, which is usually near the water meter or where the line enters the house. If it's only one fixture leaking, the small shutoff valve behind it is enough.
If water's near outlets, cords or appliances, switch those circuits off at the breaker panel, but only if you can get there without crossing water. If you can't, stay out of the room.
Film every wet room, the source of the leak and anything that's been damaged, before you throw things out. Note the time you found the water, because your insurance adjuster will ask.
Get electronics, papers, photos and rugs up off the wet floor. Slide foil or wood blocks under furniture legs so the finish doesn't stain your carpet.
Call (888) 596-0163 and we'll connect you with a local restoration specialist. The earlier drying starts, the less drywall, flooring and cabinetry has to come out.
Try to have drying underway within 24 to 48 hours. After that, mold and rot start to become part of the job.
Typical build year
Many Idaho homes from these decades still have some of their original galvanized pipe, often joined to newer copper. Those joints are a classic place for a leak to begin. Sewer lines from the period can also be a worry, especially the old tar-paper pipe known as Orangeburg.
Start with the water heater and the cabinets under your sinks, and watch for rust or green crust. If drains are slow in more than one room, get the sewer line looked at.
Call Now: (888) 596-0163
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
Call Now: (888) 596-0163
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
Call Now: (888) 596-0163
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
Call Now: (888) 596-0163
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
Call Now: (888) 596-0163
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163The Pacific Northwest
It's less about one big storm than about months of wet. West of the mountains, roofs and walls hardly get the chance to dry between October and April, and an atmospheric river can flood rivers on top of that. On the dry side, your bigger worry is frozen pipes and ice dams.
Have a look in your crawlspace at the end of the wet season. That's where a slow leak or poor drainage shows up, and damp air there can reach the floor above. Wood siding and cedar roofs look great, but they do need upkeep to keep the water out.
By midwinter, the ground has taken all it can. In the lowlands, dense clay holds water near the surface, so crawlspaces can flood with no pipe problem at all. It's worth checking that your vapor barrier and any drains are doing their job.
Outside air won't help when it's this wet. Specialists seal off the area and run desiccant dehumidifiers, which keep working in cool, damp conditions where other machines slow down. It's especially useful in crawlspaces.
When you call (888) 596-0163, we'll ask what happened and where you are, then connect you with a specialist from our network who works in your part of Idaho. Once they're there, they'll find the source and work out what kind of water you're dealing with. Category 1 is clean water from a supply line. Category 2 is dirty water, like an overflow from an appliance. Category 3 is sewage or floodwater. With Category 2 or 3, the area may be sealed off first, using plastic sheeting, negative air machines and HEPA filters, so the rest of your home stays clean. Wet surfaces that stay get treated with an antimicrobial.
The next question is how far the water went. Infrared thermal imaging and moisture meters show that, because water can travel a long way behind a wall without leaving a mark. Then the drying starts. Air movers lift moisture off wet surfaces, and LGR dehumidifiers take it out of the air. In cold rooms and dense materials, desiccant dehumidifiers often do better. Psychrometric readings of temperature and humidity show if the machines are keeping up, and they're taken every day.
The job isn't finished because a wall feels dry. Moisture readings from unaffected wood and drywall in your own home set the target, known as the dry standard, and the equipment stays until the wet areas match it. Hardwood can often be saved with floor drying mats, so it's worth asking about before anyone pulls it up. If water came up in the basement, ask for the sump pump to be checked too, in case that's how it got in. Once everything's dry, the repairs can begin: drywall, flooring, trim and paint.
Usually, if the water was sudden and accidental, such as a burst supply line or a failed water heater. A slow leak that's gone on for months often isn't covered, and flood damage normally needs a separate flood policy. Read your own policy and call your insurer early. Photos, moisture readings and a drying log will help your claim.
Stay out from under it, because a ceiling holding water can come down without warning. Put a bucket under the drip, turn off any light fixture in that area, and shut off the water if the leak's coming from plumbing above. A specialist can safely release the water, check above with a moisture meter and dry the space.
Often, yes, if the water was clean and drying starts quickly. Carpet can usually be dried in place, though the pad underneath often gets replaced. Hardwood cups as it takes on water, and floor drying mats can draw that moisture back out. Carpet that sewage or floodwater touched should come out, not be cleaned.
Most homes need three to five days of drying once the standing water's gone. Air movers and LGR dehumidifiers run the whole time, and moisture readings are taken each day. It's done when your materials reach dry standard, however many days that takes.
It can. Mold needs moisture, something to feed on, such as drywall paper or wood, and time. Fast drying takes away the moisture. If the water sat for more than a day or two, or if you can smell must or see spots, ask for a moisture check behind the baseboards and inside the walls before anything's closed up.
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Shut off the water if you can, then call. We'll connect you with a local specialist from our network who can get extraction and drying started.