Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water in the house? Call now, and we'll find you a local specialist.
Water where it shouldn't be gets stressful fast, and it keeps spreading while you work out what to do. If it's a burst pipe, a soaked ceiling or storm water at the door in Moody, Alabama, call us. We'll get a specialist from our network of local restoration companies moving toward you, with extraction equipment and dehumidifiers.
Call Now: (888) 596-0163Someone picks up, day or night.
Housing here is newer than in 96% of the 28,807 places on our list. So you're less likely to have old pipes, and more likely to have plastic lines and fittings that are starting to age.
That's wetter than 96% of the 30,291 places we track. That's plenty of water to find a tired roof, a blocked downspout or a low spot by the foundation.
If you've been meaning to clear the gutters, do it before March comes around.
Hurricanes and tropical storms lead the list here. Wind opens up the roof, and then the rain comes in behind it. Not counted here: 4 more for things like fires or the pandemic.
Before anyone arrives
Go through these in order and skip anything that doesn't feel safe. None of it is worth getting hurt over.
Look for the main valve near the meter or where the line comes into the house, and turn it slowly, since older valves can stick. If it's one fixture, its own shutoff valve will do.
If you can reach the breaker panel without stepping in water, switch off the wet rooms. If you can't, leave it alone, stay out of the water and tell us when you call.
Before you clean up, photograph the water, where it came from and whatever it damaged. Your insurance company will ask, and you only get one chance at those shots.
Move rugs, papers, photos and electronics to a dry room, and prop furniture up off the wet floor. Everything else can wait.
If the water is clean and the power's safe, open interior doors and run the fans you have. Stay out if it's sewage or floodwater, and keep that air away from the rest of the house.
You've got about 24 to 48 hours to start drying before rot and mold become the bigger problem.
Typical build year
Most leaks in a newer house don't start in the walls. They start at the things connected to them: the water heater, the washing machine hoses, the fridge's ice maker line and the flexible connectors under sinks and toilets.
Have a look at each one once a year and replace anything bulging, rusty or kinked. Many water heaters from the early building boom are now reaching the 8 to 12 year point where they tend to fail, so check the date on yours.
Call Now: (888) 596-0163
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
Call Now: (888) 596-0163
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
Call Now: (888) 596-0163
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
Call Now: (888) 596-0163
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
Call Now: (888) 596-0163
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163The humid Southeast
Rain comes hard here, and it doesn't leave quickly. Afternoon storms overwhelm gutters, tropical weather can soak a whole county at once, and creeks in hill country rise in a hurry. The real problem comes afterward, when the warm, damp air slows drying and gives mold a head start.
Many homes here sit over vented crawlspaces, where damp air and leaking lines can keep floor joists wet out of sight. Newer houses are often on slabs, and older city neighborhoods have brick rowhouses with plaster walls. Air conditioning adds its own risk, since a clogged condensate line can run water into a ceiling or wall for days.
Soil here runs from coastal sand to red clay and limestone hills. Sand drains fast, but it sits over a high water table, so groundwater can come up into crawlspaces in a long wet spell. Inland, red clay sheds rain toward your foundation and holds it there.
Humidity is the thing to beat here. Windows stay closed and LGR dehumidifiers run around the clock, pulling moisture out of studs and subfloors. It's the same in crawlspaces, where damp air gets trapped and mold can get going in warm weather.
When you call
First we'll want to know three things: where you are in Moody, where the water came from and if it's stopped. From there, we'll connect you with a local specialist from our network, so you're speaking to someone who works in St. Clair County. That goes for homeowners, landlords and businesses alike.
Expect a walk through the house with a thermal camera and a moisture meter, because what you can see is usually only part of it. The specialist will also tell you which of the three categories you've got. Category 1 water is clean, Category 2 is dirty, and Category 3 is sewage or floodwater. That last one changes the job, with plastic containment around the work area and negative air machines pushing air through HEPA filters.
Expect the drying to take longer than the cleanup. After a truck-mounted or portable unit has pulled out the standing water, air movers and LGR (low grain refrigerant) dehumidifiers run around the clock. Desiccant units get swapped in for cold rooms and dense materials. The specialist takes psychrometric readings each day, tracking temperature and humidity to see how fast the air is taking up water.
Looking dry and being dry are two different things. The specialist takes moisture readings from unaffected parts of your home to set a dry standard, and the machines keep going until everything wet matches it. That's how the IICRC S500 guidance says to do it, and the daily log gives your insurer the proof it asks for.
A lot of it can stay if you move quickly. If the water was clean, the carpet is often fine once the pad is replaced. Hardwood needs slow, careful drying with mats, and it may want refinishing at the end. Drywall is the easy one: a flood cut takes off the wet part, a little above the waterline, and the top of the wall is untouched.
If it was sewage or floodwater, porous things usually can't be saved. Carpet, pad and soaked insulation go in the dumpster, and studs and hard floors get cleaned and disinfected. Keep clear of any gas appliance that was underwater, and of any floor with a bit of bounce, until a professional has checked them.
From one end of Moody to the other, and on through St. Clair County, the first step is the same call. Homes and businesses are both covered.
Often within hours. Our network covers St. Clair County, and we'll look for whoever can reach you soonest. Storms are the exception, because every crew in the area gets busy, so please don't wait to see if it gets worse.
Small and clean, yes. Large or dirty, no. A shop vac and fans can deal with a little water on a hard surface, but they won't reach what's soaked into drywall and subfloor. That hidden moisture is where mold and rot get started.
Usually three to five days for the drying alone. The specialist can tell you more after the first readings. Materials such as hardwood, plaster and concrete hold on to water longer, and repairs can only begin when they're dry.
Quite often. Floor mats and steady air can save hardwood that would otherwise be torn out, so tell the specialist about it first thing. With carpet, it all depends on the water: clean means dry it and replace the pad, sewage or floodwater means it comes out.
Sudden and accidental damage, such as a pipe that bursts, is usually covered. Slow leaks and rising floodwater usually aren't, unless you've got flood insurance. Take pictures before cleaning up and keep every receipt, because your insurance company will ask.
Call now. Tell us your address, and we'll find you the closest available specialist in St. Clair County.