Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water in the house? Call now, and we'll find you a local specialist.
Burst pipes, roof leaks, worn-out water heaters and storm water can happen anywhere in Alabama, and they rarely wait for a good time. Call us at (888) 596-0163 and tell us what's going on. We'll connect you with a local specialist from our network who can get the water out, dry the structure and record it all for your insurance company.
Call Now: (888) 596-0163Someone picks up, day or night.
Before anyone arrives
Close the main valve, which is usually near the water meter or where the line enters the house. If it's only one fixture leaking, the small shutoff valve behind it is enough.
If water's near outlets, cords or appliances, switch those circuits off at the breaker panel, but only if you can get there without crossing water. If you can't, stay out of the room.
Film every wet room, the source of the leak and anything that's been damaged, before you throw things out. Note the time you found the water, because your insurance adjuster will ask.
Get electronics, papers, photos and rugs up off the wet floor. Slide foil or wood blocks under furniture legs so the finish doesn't stain your carpet.
Call (888) 596-0163 and we'll connect you with a local restoration specialist. The earlier drying starts, the less drywall, flooring and cabinetry has to come out.
Try to have drying underway within 24 to 48 hours. After that, mold and rot start to become part of the job.
Typical build year
If your home went up in the 1980s or early 1990s, it's worth looking for polybutylene pipe. It's gray plastic, used widely in those years, and it can fail with no warning. Look near the water heater and under the sinks.
A home this age is probably on its second or third water heater, too. Most last 8 to 12 years, so check the date on the label. Should you find polybutylene, talk to a plumber about it, even if nothing's leaking.
Call Now: (888) 596-0163
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
Call Now: (888) 596-0163
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
Call Now: (888) 596-0163
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
Call Now: (888) 596-0163
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
Call Now: (888) 596-0163
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163The humid Southeast
Humidity and heavy rain set the pattern here. A summer thunderstorm can drop inches of water in an afternoon, and tropical systems near the coast drive rain under shingles and through window frames. In the hills, stalled storms send flash floods down narrow valleys. And air this damp keeps a wet room wet long after the rain's gone.
Homes here run the AC for months, which means condensate drains that can clog and overflow, often into a wall or ceiling. Crawlspace homes hold on to moisture under the floor, and old plaster walls take a long time to dry. Each of those needs its own plan once it's wet.
Soil here runs from coastal sand to red clay and limestone hills. Sand drains fast, but it sits over a high water table, so groundwater can come up into crawlspaces in a long wet spell. Inland, red clay sheds rain toward your foundation and holds it there.
You can't dry a house here by opening the windows. That just brings in more moisture. LGR dehumidifiers do the real work, running until your floor joists, studs and drywall have given up their water, and ideally before the warm air gives mold its chance.
When you call (888) 596-0163, we'll ask what happened and where you are, then connect you with a specialist from our network who works in your part of Alabama. Once they're there, they'll find the source and work out what kind of water you're dealing with. Category 1 is clean water from a supply line. Category 2 is dirty water, like an overflow from an appliance. Category 3 is sewage or floodwater. With Category 2 or 3, the area may be sealed off first, using plastic sheeting, negative air machines and HEPA filters, so the rest of your home stays clean. Wet surfaces that stay get treated with an antimicrobial.
The next question is how far the water went. Infrared thermal imaging and moisture meters show that, because water can travel a long way behind a wall without leaving a mark. Then the drying starts. Air movers lift moisture off wet surfaces, and LGR dehumidifiers take it out of the air. In cold rooms and dense materials, desiccant dehumidifiers often do better. Psychrometric readings of temperature and humidity show if the machines are keeping up, and they're taken every day.
The job isn't finished because a wall feels dry. Moisture readings from unaffected wood and drywall in your own home set the target, known as the dry standard, and the equipment stays until the wet areas match it. Hardwood can often be saved with floor drying mats, so it's worth asking about before anyone pulls it up. If water came up in the basement, ask for the sump pump to be checked too, in case that's how it got in. Once everything's dry, the repairs can begin: drywall, flooring, trim and paint.
Usually, if the water was sudden and accidental, such as a burst supply line or a failed water heater. A slow leak that's gone on for months often isn't covered, and flood damage normally needs a separate flood policy. Read your own policy and call your insurer early. Photos, moisture readings and a drying log will help your claim.
Stop the water, make the area safe, take your photos and get extraction started. Drywall and carpet pad keep soaking up water for as long as it sits, and mold can start on damp materials in that window. Getting air movers and dehumidifiers running early is what saves your floors and walls.
Often, yes, if the water was clean and drying starts quickly. Carpet can usually be dried in place, though the pad underneath often gets replaced. Hardwood cups as it takes on water, and floor drying mats can draw that moisture back out. Carpet that sewage or floodwater touched should come out, not be cleaned.
Yes. You can call (888) 596-0163 24 hours a day, 7 days a week, holidays included. Restoration specialists in our network take emergency jobs outside business hours, and you can ask for a time when you're connected.
It can. Mold needs moisture, something to feed on, such as drywall paper or wood, and time. Fast drying takes away the moisture. If the water sat for more than a day or two, or if you can smell must or see spots, ask for a moisture check behind the baseboards and inside the walls before anything's closed up.
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Etowah County
DeKalb County
Cleburne County
Coosa County
Franklin County
Covington County
Elmore County
Madison County
Etowah County
Tallapoosa County
Pickens County
Houston County
Blount County
Conecuh County
Etowah County
Covington County
St. Clair County
Escambia County
Randolph County
Baldwin County
Jefferson County
Randolph County
Coosa County
Clarke County
Lauderdale County
Blount County
Franklin County
Crenshaw County
Calhoun County
Geneva County
Cherokee County
Covington County
Mobile County
Etowah County
Mobile County
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Jackson County
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Blount County
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Jackson County
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Walker County
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Chilton County
Washington County
Etowah County
Mobile County
Lawrence County
Choctaw County
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Madison County
Morgan County
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Jefferson County
Tuscaloosa County
Colbert County
Macon County
Marion County
Lauderdale County
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Perry County
Monroe County
Chambers County
Dallas County
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Washington County
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Shut off the water if you can, then call. We'll connect you with a local specialist from our network who can get extraction and drying started.