Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water in the house? Call now, and we'll find you a local specialist.
Burst pipes, roof leaks, worn-out water heaters and storm water can happen anywhere in West Virginia, and they rarely wait for a good time. Call us at (888) 596-0163 and tell us what's going on. We'll connect you with a local specialist from our network who can get the water out, dry the structure and record it all for your insurance company.
Call Now: (888) 596-0163Someone picks up, day or night.
Before anyone arrives
Close the main valve, which is usually near the water meter or where the line enters the house. If it's only one fixture leaking, the small shutoff valve behind it is enough.
If water's near outlets, cords or appliances, switch those circuits off at the breaker panel, but only if you can get there without crossing water. If you can't, stay out of the room.
Film every wet room, the source of the leak and anything that's been damaged, before you throw things out. Note the time you found the water, because your insurance adjuster will ask.
Get electronics, papers, photos and rugs up off the wet floor. Slide foil or wood blocks under furniture legs so the finish doesn't stain your carpet.
Call (888) 596-0163 and we'll connect you with a local restoration specialist. The earlier drying starts, the less drywall, flooring and cabinetry has to come out.
Try to have drying underway within 24 to 48 hours. After that, mold and rot start to become part of the job.
Typical build year
Many West Virginia homes from these decades still have some of their original galvanized pipe, often joined to newer copper. Those joints are a classic place for a leak to begin. Sewer lines from the period can also be a worry, especially the old tar-paper pipe known as Orangeburg.
Start with the water heater and the cabinets under your sinks, and watch for rust or green crust. If drains are slow in more than one room, get the sewer line looked at.
Call Now: (888) 596-0163
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
Call Now: (888) 596-0163
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
Call Now: (888) 596-0163
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
Call Now: (888) 596-0163
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
Call Now: (888) 596-0163
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163The humid Southeast
Humidity and heavy rain set the pattern here. A summer thunderstorm can drop inches of water in an afternoon, and tropical systems near the coast drive rain under shingles and through window frames. In the hills, stalled storms send flash floods down narrow valleys. And air this damp keeps a wet room wet long after the rain's gone.
If your home has a crawlspace, it's worth a look. That's where a slow leak can sit for months, and a soft or musty floor is often the first sign. Pier-and-beam houses have the same issue. On slab homes, a slab leak may only show as damp flooring. And an air handler in the attic can leak right through the ceiling.
The ground doesn't get much chance to dry out. Sandy ground fills from below in a wet season, and clay holds water against your foundation after every storm. In the hills, runoff gets moving fast. A downspout that drains away from the house makes a real difference.
You can't dry a house here by opening the windows. That just brings in more moisture. LGR dehumidifiers do the real work, running until your floor joists, studs and drywall have given up their water, and ideally before the warm air gives mold its chance.
When you call (888) 596-0163, we'll ask what happened and where you are, then connect you with a specialist from our network who works in your part of West Virginia. Once they're there, they'll find the source and work out what kind of water you're dealing with. Category 1 is clean water from a supply line. Category 2 is dirty water, like an overflow from an appliance. Category 3 is sewage or floodwater. With Category 2 or 3, the area may be sealed off first, using plastic sheeting, negative air machines and HEPA filters, so the rest of your home stays clean. Wet surfaces that stay get treated with an antimicrobial.
The next question is how far the water went. Infrared thermal imaging and moisture meters show that, because water can travel a long way behind a wall without leaving a mark. Then the drying starts. Air movers lift moisture off wet surfaces, and LGR dehumidifiers take it out of the air. In cold rooms and dense materials, desiccant dehumidifiers often do better. Psychrometric readings of temperature and humidity show if the machines are keeping up, and they're taken every day.
The job isn't finished because a wall feels dry. Moisture readings from unaffected wood and drywall in your own home set the target, known as the dry standard, and the equipment stays until the wet areas match it. Hardwood can often be saved with floor drying mats, so it's worth asking about before anyone pulls it up. If water came up in the basement, ask for the sump pump to be checked too, in case that's how it got in. Once everything's dry, the repairs can begin: drywall, flooring, trim and paint.
Usually, if the water was sudden and accidental, such as a burst supply line or a failed water heater. A slow leak that's gone on for months often isn't covered, and flood damage normally needs a separate flood policy. Read your own policy and call your insurer early. Photos, moisture readings and a drying log will help your claim.
Stop the water, make the area safe, take your photos and get extraction started. Drywall and carpet pad keep soaking up water for as long as it sits, and mold can start on damp materials in that window. Getting air movers and dehumidifiers running early is what saves your floors and walls.
Stay out from under it, because a ceiling holding water can come down without warning. Put a bucket under the drip, turn off any light fixture in that area, and shut off the water if the leak's coming from plumbing above. A specialist can safely release the water, check above with a moisture meter and dry the space.
Most homes need three to five days of drying once the standing water's gone. Air movers and LGR dehumidifiers run the whole time, and moisture readings are taken each day. It's done when your materials reach dry standard, however many days that takes.
It can. Mold needs moisture, something to feed on, such as drywall paper or wood, and time. Fast drying takes away the moisture. If the water sat for more than a day or two, or if you can smell must or see spots, ask for a moisture check behind the baseboards and inside the walls before anything's closed up.
Logan County
Webster County
Upshur County
Preston County
Greenbrier County
Lincoln County
Logan County
McDowell County
Harrison County
Fayette County
Mason County
Pocahontas County
Preston County
Mercer County
Ritchie County
Preston County
Putnam County
Cabell County
Marion County
McDowell County
Pocahontas County
Morgan County
Marion County
Grant County
Fayette County
Raleigh County
Raleigh County
Brooke County
Barbour County
Kanawha County
Pleasants County
Nicholas County
Marshall County
Webster County
McDowell County
Brooke County
Ohio County
Randolph County
Kanawha County
Logan County
McDowell County
Nicholas County
Monongalia County
Wood County
Mercer County
Mercer County
Wood County
Jefferson County
Raleigh County
Fayette County
Monongalia County
Randolph County
Raleigh County
McDowell County
Mercer County
Preston County
Pendleton County
Wyoming County
Harrison County
Monongalia County
Preston County
Logan County
Mercer County
Upshur County
Wyoming County
Putnam County
Mineral County
Braxton County
Ritchie County
Webster County
Marshall County
Hampshire County
Marion County
Mineral County
Pocahontas County
Monongalia County
Kanawha County
Barbour County
Wayne County
Logan County
Jefferson County
Kanawha County
Fayette County
Mingo County
Logan County
Monongalia County
Kanawha County
Kanawha County
Hancock County
Harrison County
Clay County
Ohio County
Kanawha County
Mason County
Raleigh County
Kanawha County
Raleigh County
Brooke County
Boone County
Wyoming County
Jackson County
Wyoming County
Webster County
Raleigh County
Nicholas County
Logan County
Kanawha County
Wayne County
McDowell County
McDowell County
Cabell County
Fayette County
Randolph County
Raleigh County
Boone County
Tucker County
McDowell County
Fayette County
Mingo County
Harrison County
Nicholas County
Raleigh County
Kanawha County
Kanawha County
Pocahontas County
Logan County
Kanawha County
Randolph County
Harrison County
Raleigh County
Putnam County
Wirt County
Mineral County
Randolph County
Kanawha County
Ritchie County
Harrison County
Kanawha County
Greenbrier County
Marion County
Marion County
Greenbrier County
Berkeley County
Fayette County
Marion County
Fayette County
Nicholas County
Braxton County
Taylor County
Brooke County
Mineral County
Wayne County
Pocahontas County
Pendleton County
Tyler County
Mason County
Barbour County
Fayette County
McDowell County
Braxton County
Fayette County
Fayette County
Raleigh County
Mingo County
Mingo County
Kanawha County
Marshall County
Fayette County
Wyoming County
Fayette County
Raleigh County
Gilmer County
Taylor County
Marion County
Calhoun County
Monongalia County
Morgan County
Pocahontas County
Hampshire County
Boone County
Logan County
Harrison County
Tucker County
Lincoln County
Kanawha County
Kanawha County
Randolph County
Jefferson County
Ritchie County
Mason County
Lincoln County
Berkeley County
Raleigh County
Randolph County
Mason County
Tucker County
Logan County
Harrison County
Fayette County
Pocahontas County
Fayette County
Upshur County
Summers County
Logan County
Kanawha County
Putnam County
Brooke County
Wetzel County
Pocahontas County
Cabell County
Putnam County
Randolph County
McDowell County
Marion County
Kanawha County
Berkeley County
Wyoming County
Wetzel County
Lewis County
Kanawha County
Barbour County
Mingo County
Logan County
Wood County
Wayne County
Mingo County
Mineral County
McDowell County
McDowell County
Fayette County
Fayette County
Preston County
Logan County
Wyoming County
Mercer County
Wayne County
Mason County
Cabell County
Raleigh County
Greenbrier County
Wetzel County
Logan County
Harrison County
Wood County
Harrison County
Raleigh County
Raleigh County
Boone County
Kanawha County
Logan County
Logan County
Marion County
Pocahontas County
Kanawha County
Berkeley County
Mason County
Preston County
Mingo County
Wyoming County
Mercer County
McDowell County
Logan County
Marshall County
Fayette County
Tyler County
Jefferson County
Randolph County
Cabell County
Wood County
Logan County
Logan County
Marion County
Mercer County
Fayette County
Randolph County
Hardy County
Monongalia County
Marshall County
Fayette County
Logan County
Fayette County
Wyoming County
Logan County
Nicholas County
Hancock County
Mason County
Wetzel County
Wyoming County
Wirt County
Preston County
Hancock County
Kanawha County
Wood County
McDowell County
Randolph County
Harrison County
Fayette County
Mercer County
Wyoming County
Logan County
Monongalia County
Wetzel County
Fayette County
McDowell County
Webster County
Wood County
Tucker County
Morgan County
Fayette County
Cabell County
Logan County
Ritchie County
Monongalia County
Grant County
Monroe County
Barbour County
Randolph County
Mineral County
Kanawha County
Wetzel County
Wyoming County
Raleigh County
Marion County
Putnam County
Mason County
Fayette County
Kanawha County
Wayne County
Fayette County
Mercer County
Raleigh County
Ritchie County
Greenbrier County
Marion County
Boone County
Greenbrier County
Raleigh County
Kanawha County
Jefferson County
Jackson County
Putnam County
McDowell County
Wetzel County
Mingo County
Preston County
Roane County
Harrison County
Raleigh County
Nicholas County
Mineral County
Jackson County
Marion County
Logan County
Upshur County
McDowell County
Hampshire County
Greenbrier County
Logan County
Preston County
Greenbrier County
Harrison County
Cabell County
Gilmer County
Logan County
Fayette County
Raleigh County
Jefferson County
Jefferson County
Jefferson County
Harrison County
Kanawha County
Kanawha County
Tyler County
Fayette County
Wetzel County
Raleigh County
Kanawha County
Harrison County
Roane County
Raleigh County
Hampshire County
Kanawha County
Tucker County
Pleasants County
Raleigh County
Monongalia County
Logan County
Harrison County
Nicholas County
Braxton County
Logan County
Boone County
Putnam County
Preston County
Tucker County
Fayette County
Nicholas County
Kanawha County
Ohio County
Preston County
Boone County
Monroe County
Randolph County
Ohio County
Randolph County
Boone County
Logan County
Wood County
McDowell County
Harrison County
McDowell County
Hardy County
Wood County
Wood County
Wayne County
Hancock County
McDowell County
Brooke County
Kanawha County
Lincoln County
Ohio County
Logan County
Harrison County
Doddridge County
Lewis County
Monongalia County
Ohio County
Marion County
Greenbrier County
Boone County
Randolph County
Mineral County
Mingo County
Wood County
Brooke County
Putnam County
Harrison County
Randolph County
Marion County
Shut off the water if you can, then call. We'll connect you with a local specialist from our network who can get extraction and drying started.