We Restore Water Damage (888) 596-0163
Menu
Call Now: (888) 596-0163

Water in the house? Call now, and we'll find you a local specialist.

Water Damage Restoration in Lubbock, TX

A leak at 2 a.m. doesn't wait for business hours, and neither do we. If water's getting into your home or business in Lubbock, Texas, call and we'll line up a nearby specialist who brings the extraction gear and dehumidifiers to deal with it properly.

Call Now: (888) 596-0163

Someone picks up, day or night.

Gutted room with metal stud framing and new drywall sheets during water damage repairs

What we know about water in Lubbock

Lubbock County, Texas. Public records, linked in each box.
Source: ACS 2023 5-year, table B25035
1983
The middle year for homes around Lubbock. Half are older

Housing here is newer than in 72% of the 28,807 places on our list. So you're less likely to have old pipes, and more likely to have plastic lines and fittings that are starting to age.

Source: NOAA 1991-2020 Climate Normals, station US1TXLK0021
20.5 in
Rain and melted snow, in inches, in a typical year

Around 86% of the 30,291 places we track get more than this. Dry places aren't off the hook. Hard ground sheds water fast, so one big storm can run straight to your door.

Source: NOAA 1991-2020 Climate Normals, station US1TXLK0021
SEP
Most precipitation of the year comes in September

Check your drains and the slope around the house ahead of September. It takes an afternoon, and it can save a lot of drying later.

Source: OpenFEMA Disaster Declarations Summaries v2, 2016-01-01 to 2026-10-31
3
Federal weather or water disasters in Lubbock County since 2016, out of 6 declarations in all
  • Severe Ice Storm2
  • Severe Storm1

Ice and snow come first here. It's the hard freeze that does the damage, so know where your main valve is before one arrives. Not counted here: 3 more for things like fires or the pandemic.

Before anyone arrives

The first hour after a leak in Lubbock

You don't have to do all of this. Do what's safe, in this order, and leave the rest.

  1. Shut off the water

    Look for the main valve near the meter or where the line comes into the house, and turn it slowly, since older valves can stick. If it's one fixture, its own shutoff valve will do.

  2. Stay clear of the power

    If you can reach the breaker panel without stepping in water, switch off the wet rooms. If you can't, leave it alone, stay out of the water and tell us when you call.

  3. Take pictures first

    Before you clean up, photograph the water, where it came from and whatever it damaged. Your insurance company will ask, and you only get one chance at those shots.

  4. Rescue what you can

    Move rugs, papers, photos and electronics to a dry room, and prop furniture up off the wet floor. Everything else can wait.

  5. Let the air move

    If the water is clean and the power's safe, open interior doors and run the fans you have. Stay out if it's sewage or floodwater, and keep that air away from the rest of the house.

Call Now: (888) 596-0163

Mold can get started within 24 to 48 hours, so it's worth calling even if the worst seems over.

Typical build year

What to check around Lubbock before it leaks

Homes from these years often had plastic plumbing put in, and one type stands out. Polybutylene, usually gray and often stamped PB, was widely used until the mid 1990s and is known for failing without warning, usually at the fittings.

Check the exposed lines near your water heater and under the sinks. While you're there, look at the tank's age on its label. Eight to twelve years is about all you can expect, and when one fails, it fails on the floor.

Call Now: (888) 596-0163
Gloved hands fitting a threaded pipe to a radiator

From first call to final repair in Lubbock

The southern plains

What's different about water damage in Lubbock

Weather

Spring storms here don't mess around. Hail cracks shingles and skylights, and the rain can come faster than the gutters can take it. You might not see the leak until days later, on a ceiling two rooms away from the actual damage. A hard freeze is rarer, but when one lasts a day or two it splits pipes that were never protected for it.

Buildings

Houses here were built with the heat in mind more than the water. Carpet over concrete wicks up a leak fast. HVAC units and water heaters often sit in the attic, right over your living room. And if your home's on a slab, a leak underneath may only show as damp carpet along one wall, or as baseboards starting to swell.

Ground

Clay soil swells when it's wet and shrinks when it's dry. Over the years, that movement can crack a slab and the pipes beneath it. It also sheds hard rain instead of soaking it up, and that water has to go somewhere, often toward your garage or back door.

Drying

Finding water under concrete takes the right tools. Acoustic leak detection narrows down the break, and a thermal camera shows how far it has spread through the flooring, so only a small part of the slab has to be opened up.

When you call

What happens after you call us from Lubbock

It starts with a few quick questions: your address, what happened and how long it's been wet. Then we'll connect you with someone from our network who works in Lubbock County. Your own home, a rental or a business, you'll know what's next before the call ends.

Expect a walk through the house with a thermal camera and a moisture meter, because what you can see is usually only part of it. The specialist will also tell you which of the three categories you've got. Category 1 water is clean, Category 2 is dirty, and Category 3 is sewage or floodwater. That last one changes the job, with plastic containment around the work area and negative air machines pushing air through HEPA filters.

Drying is a process, and you'll have strange machines in the house for a few days. The bulk of the water goes first, by truck-mounted or portable extractor. Air movers then lift moisture off surfaces, and low grain refrigerant (LGR) dehumidifiers remove it from the air. A cold building or dense material may need desiccant units instead. Daily psychrometric readings show if the air is still pulling water out.

Nobody should take the machines away just because a wall feels dry. The target is the dry standard, measured from sound materials in your own home, and the job follows the IICRC S500 standard until the readings match. Ask for a copy of the daily log. Your insurer will want it.

Call Now: (888) 596-0163

What you can save and what has to go in Lubbock

A lot of it can stay if you move quickly. If the water was clean, the carpet is often fine once the pad is replaced. Hardwood needs slow, careful drying with mats, and it may want refinishing at the end. Drywall is the easy one: a flood cut takes off the wet part, a little above the waterline, and the top of the wall is untouched.

Sewage and floodwater are a different story. Carpet they've touched has to go, and what stays gets cleaned and treated with an antimicrobial. Two more things to check before you use the room again: a gas appliance that sat in water, and any floor that feels soft underfoot.

Our Lubbock service area

We take calls from all over Lubbock and the rest of Lubbock County, for houses, apartments and commercial buildings. If you're not sure you're close enough, just ask.

ZIP codes in Lubbock

  • 79406
  • 79423
  • 79424
  • 79416
  • 79412
  • 79410
  • 79407
  • 79414
  • 79411
  • 79404

More water damage help in Texas

Your Lubbock water damage questions answered

How fast can someone get to me in Lubbock?

In most cases you'll have someone on the way that day. You can ask for a time when you're connected with the specialist. It may take longer after a storm, when much of Lubbock needs help at once.

Can I clean up water damage myself?

A small spill of clean water on a hard floor? Sure. Towels and a fan will do it. But if the water's in the walls, the carpet pad or the subfloor, or it came from a sewer or a flood, you'll want it extracted and properly dried. What you can't see is what keeps causing damage.

How long does it take to dry out a house?

Usually three to five days for the drying alone. The specialist can tell you more after the first readings. Materials such as hardwood, plaster and concrete hold on to water longer, and repairs can only begin when they're dry.

Can wet hardwood floors and carpet be saved?

Usually, with clean water and a fast start. Drying mats sit on hardwood and draw the moisture out slowly so the boards don't split. Sanding and refinishing can fix any cupping that's left. Carpet needs a new pad, and it can't be saved at all after sewage or floodwater.

Will my insurance pay for water damage?

Sudden and accidental damage, such as a pipe that bursts, is usually covered. Slow leaks and rising floodwater usually aren't, unless you've got flood insurance. Take pictures before cleaning up and keep every receipt, because your insurance company will ask.

Get help in Lubbock now

(888) 596-0163

It's quick. Give us your address, and we'll connect you with a local specialist who can tell you when they'll be there.

Call Now: (888) 596-0163