Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water in the house? Call now, and we'll find you a local specialist.
Water where it shouldn't be gets stressful fast, and it keeps spreading while you work out what to do. If it's a burst pipe, a soaked ceiling or storm water at the door in Bronxville, New York, call us. We'll get a specialist from our network of local restoration companies moving toward you, with extraction equipment and dehumidifiers.
Call Now: (888) 596-0163Someone picks up, day or night.
Homes around Bronxville are older than in 92% of the 28,807 places we track. That usually means more joints, more repairs and more places for water to get out.
83% of the 30,291 places we track come out drier. That's plenty of water to find a tired roof, a blocked downspout or a low spot by the foundation.
A look at the roof, gutters and downspouts before December is the cheapest repair you'll ever make.
Tropical systems come first here. After one passes, check the attic as well as the rooms below it. Not counted here: 4 more for things like fires or the pandemic.
Before anyone arrives
A few minutes now can save days of drying later. If something doesn't feel safe, skip it and tell us when you call.
Look for the main valve near the meter or where the line comes into the house, and turn it slowly, since older valves can stick. If it's one fixture, its own shutoff valve will do.
If you can reach the breaker panel without stepping in water, switch off the wet rooms. If you can't, leave it alone, stay out of the water and tell us when you call.
Before you clean up, photograph the water, where it came from and whatever it damaged. Your insurance company will ask, and you only get one chance at those shots.
Move rugs, papers, photos and electronics to a dry room, and prop furniture up off the wet floor. Everything else can wait.
If the water is clean and the power's safe, open interior doors and run the fans you have. Stay out if it's sewage or floodwater, and keep that air away from the rest of the house.
Mold can get started within 24 to 48 hours, so it's worth calling even if the worst seems over.
Typical build year
Most homes here are old enough to have been through a few rounds of plumbing work, and what's in your walls may be a mix. Galvanized steel pipe rusts from the inside, so low pressure or brown water is often the first hint. Cast iron drains crack along the bottom, where you can't see them.
Start in the basement or crawlspace if you have one, and look for rust stains, damp joints and pipes that have obviously been patched. If your sewer line has never been checked, a camera inspection costs far less than a backup.
Call Now: (888) 596-0163
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
Call Now: (888) 596-0163
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
Call Now: (888) 596-0163
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
Call Now: (888) 596-0163
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
Call Now: (888) 596-0163
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163The Northeast
Cold drives much of the damage here. Long freezes split pipes in outside walls, ice dams force meltwater under shingles, and nor'easters bring heavy snow, rain and coastal flooding together. The remains of a tropical storm can also stall over the region and flood rivers far inland.
A lot of the homes here have been through a century of repairs. Radiator lines, old steam pipes and patched-in plumbing can all let go without warning. Plaster and old-growth hardwood are worth saving, but they need gentle, slow drying, so they don't crack or warp.
Glacial soil and shallow bedrock limit how much water the ground can take. Rain and snowmelt move along the rock and into stone foundations, which is why many cellars here get wet even when no pipe has failed.
Cold materials hold on to water. So in winter, specialists add controlled heat to the room, warming walls and floors enough to give up their moisture while the dehumidifiers take it out of the air.
When you call
The call itself is short. Tell us your address in Bronxville, what got wet and if it's still coming in. We'll connect you with a restoration specialist from our network who covers Westchester County, and they'll tell you what they can do and when. It doesn't matter if it's a house, a rental or a business.
Before any equipment goes in, the specialist needs to know two things: how far the water got, and how dirty it is. Thermal cameras and moisture meters answer the first. For the second, there are three answers: Category 1, clean water, Category 2, dirty water, or Category 3, sewage and floodwater. With Category 3, plastic containment goes up and negative air machines with HEPA filters keep your house's air clean.
Expect the drying to take longer than the cleanup. After a truck-mounted or portable unit has pulled out the standing water, air movers and LGR (low grain refrigerant) dehumidifiers run around the clock. Desiccant units get swapped in for cold rooms and dense materials. The specialist takes psychrometric readings each day, tracking temperature and humidity to see how fast the air is taking up water.
So how do you know it's done? It's done when the numbers say so. A dry baseline from untouched materials in your house is the target, and each wet area has to reach it before the equipment leaves. It follows the IICRC S500 standard, and you get a record of the readings for your insurance claim.
More than you'd think, if it's caught early. Carpet soaked with clean water can often be dried in place once the pad's been pulled. Hardwood is worth trying to save too, with floor drying mats and slow drying, though it may need refinishing. Drywall that's wet only at the base can be cut a little above the waterline instead of being replaced to the ceiling, which is what a flood cut is.
The exception is dirty water. Whatever soft material sewage or floodwater touched has to be removed, and the rest gets an antimicrobial cleaning. Don't relight a gas heater or water heater that sat in water, and if a floor feels soft, stay off it and mention it on the call.
Our network covers Bronxville and the towns around it in Westchester County. That includes homes, rentals and businesses, day or night.
Often within hours. Our network covers Westchester County, and we'll look for whoever can reach you soonest. Storms are the exception, because every crew in the area gets busy, so please don't wait to see if it gets worse.
Some of it, yes. A bit of clean water on tile is a job for a mop and a fan. It's different when water has got under the flooring or into a wall, or when it's dirty. Household fans can't dry a wall cavity, and sewage isn't safe to handle.
A small leak that's caught early may dry in two or three days. A flooded room with wet subfloor and insulation can take a week or more, and repairs start after that.
Hardwood is more forgiving than people think. Floor drying mats pull moisture up through the boards, and refinishing can take care of what's left. Carpet can usually stay if the water was clean, as long as the pad's replaced. If the water was dirty, it can't.
It usually depends on where the water came from. A homeowners policy usually covers a burst pipe. Outside flooding needs separate flood insurance, and sewer backup often needs an add-on. It's worth reading your policy, and it's worth having those photos.
Day or night, someone picks up. We'll connect you with a specialist who works in Westchester County.