Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water in the house? Call now, and we'll find you a local specialist.
Water where it shouldn't be gets stressful fast, and it keeps spreading while you work out what to do. If it's a burst pipe, a soaked ceiling or storm water at the door in Maywood, Nebraska, call us. We'll get a specialist from our network of local restoration companies moving toward you, with extraction equipment and dehumidifiers.
Call Now: (888) 596-0163Someone picks up, day or night.
Housing here is older than in 92% of the 28,807 places on our list. Age alone won't cause a leak, but it does mean more pipe that's been in the wall a long time.
That's drier than 84% of the 30,291 places we track. Low totals can fool you. Roofs and drains get little practice here, so problems tend to show up all at once in the one big storm.
A look at the roof, gutters and downspouts before May is the cheapest repair you'll ever make.
Flood is the big one on this list, and a standard homeowners policy doesn't usually cover it. Not counted here: 7 more for things like fires or the pandemic.
Before anyone arrives
You don't have to do all of this. Do what's safe, in this order, and leave the rest.
Look for the main valve near the meter or where the line comes into the house, and turn it slowly, since older valves can stick. If it's one fixture, its own shutoff valve will do.
If you can reach the breaker panel without stepping in water, switch off the wet rooms. If you can't, leave it alone, stay out of the water and tell us when you call.
Before you clean up, photograph the water, where it came from and whatever it damaged. Your insurance company will ask, and you only get one chance at those shots.
Move rugs, papers, photos and electronics to a dry room, and prop furniture up off the wet floor. Everything else can wait.
If the water is clean and the power's safe, open interior doors and run the fans you have. Stay out if it's sewage or floodwater, and keep that air away from the rest of the house.
You've got about 24 to 48 hours to start drying before rot and mold become the bigger problem.
Typical build year
Older homes have good bones, but the plumbing often isn't original, and that's not always a bad thing. The parts to worry about are any galvanized supply lines left over, cast iron drains and clay sewer pipes that tree roots love.
Slow drains in more than one room can be an early sign of trouble in the sewer line. It's also worth checking under old bathrooms for a soft or stained floor, since those leaks can run for years without showing.
Call Now: (888) 596-0163
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
Call Now: (888) 596-0163
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
Call Now: (888) 596-0163
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
Call Now: (888) 596-0163
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
Call Now: (888) 596-0163
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163The southern plains
Most of the trouble here follows the weather. Lines of thunderstorms bring hail and wind that tear at roofs, slow storms dump more rain than the ground can take, and flash floods can reach homes nowhere near a river. Every few winters, a deep freeze catches out supply lines nobody thought to insulate.
A lot of homes here are built on slabs, with brick veneer over wood framing. Water that gets behind the brick can wet the studs and insulation without showing inside. Older neighborhoods still have pier-and-beam houses, where moisture collects in the crawlspace. Attic water heaters and air conditioning units add another risk, because a clogged condensate line drains straight through your ceiling.
After a dry spell, clay ground pulls away from the foundation, and the next heavy rain runs right into the gap. All that swelling and shrinking strains the pipes in the ground as well. It's one big reason slab leaks are so common around here.
Finding water under concrete takes the right tools. Acoustic leak detection narrows down the break, and a thermal camera shows how far it has spread through the flooring, so only a small part of the slab has to be opened up.
When you call
Don't worry about having the right words. Just tell us what you're seeing. We'll get your address and a rough idea of the damage, then put you through to a specialist in our network who works around Maywood. They handle homes and commercial property, and they'll give you a time.
The first hour is mostly detective work. Using thermal imaging and moisture meters, the specialist traces the water through walls and floors. Then they'll sort it into Category 1, 2 or 3, from clean supply line water to sewage or floodwater. If it's Category 3, they'll seal the area with plastic sheeting and set up negative air with HEPA filtration, so the contaminated air stays put.
Drying is a process, and you'll have strange machines in the house for a few days. The bulk of the water goes first, by truck-mounted or portable extractor. Air movers then lift moisture off surfaces, and low grain refrigerant (LGR) dehumidifiers remove it from the air. A cold building or dense material may need desiccant units instead. Daily psychrometric readings show if the air is still pulling water out.
Nobody should take the machines away just because a wall feels dry. The target is the dry standard, measured from sound materials in your own home, and the job follows the IICRC S500 standard until the readings match. Ask for a copy of the daily log. Your insurer will want it.
More than you'd think, if it's caught early. Carpet soaked with clean water can often be dried in place once the pad's been pulled. Hardwood is worth trying to save too, with floor drying mats and slow drying, though it may need refinishing. Drywall that's wet only at the base can be cut a little above the waterline instead of being replaced to the ceiling, which is what a flood cut is.
Contaminated water is where the rules get strict. Sewage or floodwater means the carpet and pad come out, along with wet insulation, and what's left gets an antimicrobial treatment. It's also not safe to relight a gas appliance that's been underwater until someone's checked it, and a soft floor needs a look before anyone stands on it.
Our network covers Maywood and the towns around it in Frontier County. That includes homes, rentals and businesses, day or night.
In most cases you'll have someone on the way that day. You can ask for a time when you're connected with the specialist. It may take longer after a storm, when much of Maywood needs help at once.
A small spill of clean water on a hard floor? Sure. Towels and a fan will do it. But if the water's in the walls, the carpet pad or the subfloor, or it came from a sewer or a flood, you'll want it extracted and properly dried. What you can't see is what keeps causing damage.
Usually three to five days for the drying alone. The specialist can tell you more after the first readings. Materials such as hardwood, plaster and concrete hold on to water longer, and repairs can only begin when they're dry.
Quite often. Floor mats and steady air can save hardwood that would otherwise be torn out, so tell the specialist about it first thing. With carpet, it all depends on the water: clean means dry it and replace the pad, sewage or floodwater means it comes out.
Sudden and accidental damage, such as a pipe that bursts, is usually covered. Slow leaks and rising floodwater usually aren't, unless you've got flood insurance. Take pictures before cleaning up and keep every receipt, because your insurance company will ask.
It's quick. Give us your address, and we'll connect you with a local specialist who can tell you when they'll be there.