Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water Damage Restoration in Southaven, MS
A leak at 2 a.m. doesn't wait for business hours, and neither do we. If water's getting into your home or business in Southaven, Mississippi, call and we'll line up a nearby specialist who brings the extraction gear and dehumidifiers to deal with it properly.
Call Now: (888) 596-0163Someone picks up, day or night.
What we know about water in Southaven
DeSoto County, Mississippi. Public records, linked in each box.- Source: ACS 2023 5-year, table B25035
- 1997Half the homes around Southaven were built before this year
Housing here is newer than in 92% of the 28,807 places on our list. So you're less likely to have old pipes, and more likely to have plastic lines and fittings that are starting to age.
- Source: NOAA 1991-2020 Climate Normals, station USC00227066
- 59.4 inInches of rain and melted snow in a normal year
That's wetter than 95% of the 30,291 places we track. That's plenty of water to find a tired roof, a blocked downspout or a low spot by the foundation.
- Source: NOAA 1991-2020 Climate Normals, station USC00227066
- APROn average, the most rain and snow falls in April
Check your drains and the slope around the house ahead of April. It takes an afternoon, and it can save a lot of drying later.
- Source: OpenFEMA Disaster Declarations Summaries v2, 2016-01-01 to 2026-10-31
- 7Weather or water disasters out of 9 federal declarations for DeSoto County since 2016
- Hurricane2
- Severe Storm2
- Winter Storm2
- Severe Ice Storm1
Winter weather tops this list. A burst pipe usually gives itself away when things warm up, not when it freezes. We've left out 2 for other causes, such as fire or the pandemic.
Before anyone arrives
First steps for a Southaven water emergency
These are the steps that help most before anyone gets there. Do what you safely can.
Shut off the water
Look for the main valve near the meter or where the line comes into the house, and turn it slowly, since older valves can stick. If it's one fixture, its own shutoff valve will do.
Stay clear of the power
If you can reach the breaker panel without stepping in water, switch off the wet rooms. If you can't, leave it alone, stay out of the water and tell us when you call.
Take pictures first
Before you clean up, photograph the water, where it came from and whatever it damaged. Your insurance company will ask, and you only get one chance at those shots.
Rescue what you can
Move rugs, papers, photos and electronics to a dry room, and prop furniture up off the wet floor. Everything else can wait.
Let the air move
If the water is clean and the power's safe, open interior doors and run the fans you have. Stay out if it's sewage or floodwater, and keep that air away from the rest of the house.
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You've got about 24 to 48 hours to start drying before rot and mold become the bigger problem.
Typical build year
The usual weak spots in Southaven homes
Homes from these years often had plastic plumbing put in, and one type stands out. Polybutylene, usually gray and often stamped PB, was widely used until the mid 1990s and is known for failing without warning, usually at the fittings.
Check the exposed lines near your water heater and under the sinks. While you're there, look at the tank's age on its label. Eight to twelve years is about all you can expect, and when one fails, it fails on the floor.
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What our network handles around Southaven
Water Damage Cleanup & Extraction
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
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Flood Damage Restoration
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
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Basement Water Damage Restoration
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
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Structural Drying and Dehumidification
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
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Water Damage Repair and Restoration
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163The humid Southeast
What's different about water damage in Southaven
Weather
You'll know this weather: warm and wet for much of the year, with big storms that come in fast. Wind-driven rain finds gaps around windows and roof edges, and low-lying roads and yards can flood within an hour. In this kind of air, nothing dries on its own.
Buildings
If your home has a crawlspace, it's worth a look. That's where a slow leak can sit for months, and a soft or musty floor is often the first sign. Pier-and-beam houses have the same issue. On slab homes, a slab leak may only show as damp flooring. And an air handler in the attic can leak right through the ceiling.
Ground
The ground doesn't get much chance to dry out. Sandy ground fills from below in a wet season, and clay holds water against your foundation after every storm. In the hills, runoff gets moving fast. A downspout that drains away from the house makes a real difference.
Drying
You can't dry a house here by opening the windows. That just brings in more moisture. LGR dehumidifiers do the real work, running until your floor joists, studs and drywall have given up their water, and ideally before the warm air gives mold its chance.
When you call
What happens after you call us from Southaven
Don't worry about having the right words. Just tell us what you're seeing. We'll get your address and a rough idea of the damage, then put you through to a specialist in our network who works around Southaven. They handle homes and commercial property, and they'll give you a time.
Before any equipment goes in, the specialist needs to know two things: how far the water got, and how dirty it is. Thermal cameras and moisture meters answer the first. For the second, there are three answers: Category 1, clean water, Category 2, dirty water, or Category 3, sewage and floodwater. With Category 3, plastic containment goes up and negative air machines with HEPA filters keep your house's air clean.
Most of the job is drying, and it's slower than people expect. Extraction units, often truck-mounted, take out the bulk water. Air movers and low grain refrigerant (LGR) dehumidifiers then do the long, loud work of pulling moisture out of walls and floors. Desiccant units come in when it's too cold or the materials are too dense for LGR machines. Psychrometric readings, which are daily checks of temperature and humidity, tell the specialist if the setup needs changing.
Nobody should take the machines away just because a wall feels dry. The target is the dry standard, measured from sound materials in your own home, and the job follows the IICRC S500 standard until the readings match. Ask for a copy of the daily log. Your insurer will want it.
What can be saved in a Southaven home
More than you'd think, if it's caught early. Carpet soaked with clean water can often be dried in place once the pad's been pulled. Hardwood is worth trying to save too, with floor drying mats and slow drying, though it may need refinishing. Drywall that's wet only at the base can be cut a little above the waterline instead of being replaced to the ceiling, which is what a flood cut is.
If it was sewage or floodwater, porous things usually can't be saved. Carpet, pad and soaked insulation go in the dumpster, and studs and hard floors get cleaned and disinfected. Keep clear of any gas appliance that was underwater, and of any floor with a bit of bounce, until a professional has checked them.
Southaven and the rest of DeSoto County
Our network covers Southaven and the towns around it in DeSoto County. That includes homes, rentals and businesses, day or night.
ZIP codes in Southaven
- 38671
- 38672
- 38651
Common water damage questions in Southaven
How fast can someone get to me in Southaven?
Usually the same day, and often within a few hours. It depends on who's closest and how busy DeSoto County is. If a storm has just gone through, everyone's calling at once, so call as soon as you can.
Can I clean up water damage myself?
Some of it, yes. A bit of clean water on tile is a job for a mop and a fan. It's different when water has got under the flooring or into a wall, or when it's dirty. Household fans can't dry a wall cavity, and sewage isn't safe to handle.
How long does it take to dry out a house?
Most homes take three to five days of drying once the water's out. Dense materials such as hardwood and plaster can take longer, and any rebuilding comes afterward.
Can wet hardwood floors and carpet be saved?
Usually, with clean water and a fast start. Drying mats sit on hardwood and draw the moisture out slowly so the boards don't split. Sanding and refinishing can fix any cupping that's left. Carpet needs a new pad, and it can't be saved at all after sewage or floodwater.
Will my insurance pay for water damage?
Many water losses are covered, so it's worth checking. The usual line is sudden versus gradual: a burst supply line is generally covered, and a slow drip often isn't. Flood damage needs a separate flood policy, and a sewer backup may need an extra rider.
Need help with water in Southaven?
(888) 596-0163Call now. Tell us your address, and we'll find you the closest available specialist in DeSoto County.