Emergency Water Damage Restoration
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163Water in the house? Call now, and we'll find you a local specialist.
Whatever got wet in your West Park home, the next few hours matter more than the next few days. Call us and we'll find a restoration specialist from our network who works in Fresno County, California, and can get dehumidifiers and extraction equipment to you soon.
Call Now: (888) 596-0163Someone picks up, day or night.
Housing here is newer than in 62% of the 28,807 places on our list. So you're less likely to have old pipes, and more likely to have plastic lines and fittings that are starting to age.
West Park gets less than 96% of the 30,291 places on our list. Dry places aren't off the hook. Hard ground sheds water fast, so one big storm can run straight to your door.
Check your drains and the slope around the house ahead of January. It takes an afternoon, and it can save a lot of drying later.
Storms top this list. High wind lifts shingles and flashing, and the next rain finds the gap. We've left out 8 for other causes, such as fire or the pandemic.
Before anyone arrives
Go through these in order and skip anything that doesn't feel safe. None of it is worth getting hurt over.
Look for the main valve near the meter or where the line comes into the house, and turn it slowly, since older valves can stick. If it's one fixture, its own shutoff valve will do.
If you can reach the breaker panel without stepping in water, switch off the wet rooms. If you can't, leave it alone, stay out of the water and tell us when you call.
Before you clean up, photograph the water, where it came from and whatever it damaged. Your insurance company will ask, and you only get one chance at those shots.
Move rugs, papers, photos and electronics to a dry room, and prop furniture up off the wet floor. Everything else can wait.
If the water is clean and the power's safe, open interior doors and run the fans you have. Stay out if it's sewage or floodwater, and keep that air away from the rest of the house.
Mold can get started within 24 to 48 hours, so it's worth calling even if the worst seems over.
Typical build year
Homes from these decades often still have their first galvanized pipes, or a mix of galvanized and newer copper. Where those two metals meet is a common place for a leak to start. Some homes from the middle of this period also have sewer lines made of a tar-paper pipe called Orangeburg, which sags and collapses with age.
Look where pipes join around the water heater and under sinks, and check for rust or green crust. Slow drains in several rooms are worth a sewer camera, and that's a lot cheaper than a backup.
Call Now: (888) 596-0163
This is the call for water that's coming in right now. We get a local specialist on the way to stop the source, pull the water out and start drying the same day.
Call Now: (888) 596-0163
The more water that comes out at this stage, the less has to be dried later. Pumps and extraction units clear carpet, pad, hardwood and tile, then everything the water touched gets cleaned.
Call Now: (888) 596-0163
Floodwater is never clean. It carries soil and sewage, so mud and silt get cleared, soaked drywall and insulation get cut out, and what stays gets disinfected.
Call Now: (888) 596-0163
If your home has a basement, a failed sump pump or a backed-up drain can fill it fast. It gets pumped out, the concrete and block get dried, and someone finds out how the water got in.
Call Now: (888) 596-0163
Air movers and dehumidifiers run until the meters say your walls, subfloor and framing are back to normal. Not until they look dry. Until the readings prove it.
Call Now: (888) 596-0163
Once the structure is dry, the drywall, flooring, trim and paint go back. You'll have photos and notes for your claim along the way.
Call Now: (888) 596-0163California
Long dry months let you forget about the roof, and then a big winter storm reminds you. An atmospheric river can sit over one area for days, and hills that have burned can't hold the water back. If your gutters are still full of last year's leaves, that's what will overflow first.
A pinhole leak in an old copper line is one of the classic problems here, and it can run for months inside a wall. If your home's on a slab, a slab leak may only show as a warm spot. If it's on a raised floor, the crawlspace is where to look.
What's under your house depends on where you are. Clay shifts with the seasons and stresses pipes, sandy ground near the coast can have water close to the surface, and hillsides hold water until they suddenly don't. Good drainage away from the house helps in all three.
Conditions change so much from place to place that the job is run on numbers. Grains per pound of moisture in the air get checked every day, and the psychrometric readings show if the dehumidifiers and air movers need to be moved or changed.
When you call
The call itself is short. Tell us your address in West Park, what got wet and if it's still coming in. We'll connect you with a restoration specialist from our network who covers Fresno County, and they'll tell you what they can do and when. It doesn't matter if it's a house, a rental or a business.
The first hour is mostly detective work. Using thermal imaging and moisture meters, the specialist traces the water through walls and floors. Then they'll sort it into Category 1, 2 or 3, from clean supply line water to sewage or floodwater. If it's Category 3, they'll seal the area with plastic sheeting and set up negative air with HEPA filtration, so the contaminated air stays put.
Getting the water out is the quick part. A truck-mounted or portable extractor handles that. After that, air movers sweep across wet surfaces, and low grain refrigerant (LGR) dehumidifiers take that moisture out of the room. In cold or dense spaces, desiccant dehumidifiers work better. You'll hear the machines day and night for a while, and daily psychrometric readings of the air show that they're working.
A wall can feel dry and still hold plenty of water. That's why the specialist measures a dry standard from unaffected wood and drywall nearby and keeps the equipment running until the wet areas match. This is the method in the IICRC S500 standard, and those moisture logs back up your insurance claim.
More than you'd think, if it's caught early. Carpet soaked with clean water can often be dried in place once the pad's been pulled. Hardwood is worth trying to save too, with floor drying mats and slow drying, though it may need refinishing. Drywall that's wet only at the base can be cut a little above the waterline instead of being replaced to the ceiling, which is what a flood cut is.
The exception is dirty water. Whatever soft material sewage or floodwater touched has to be removed, and the rest gets an antimicrobial cleaning. Don't relight a gas heater or water heater that sat in water, and if a floor feels soft, stay off it and mention it on the call.
We take calls from all over West Park and the rest of Fresno County, for houses, apartments and commercial buildings. If you're not sure you're close enough, just ask.
In most cases you'll have someone on the way that day. You can ask for a time when you're connected with the specialist. It may take longer after a storm, when much of West Park needs help at once.
A small spill of clean water on a hard floor? Sure. Towels and a fan will do it. But if the water's in the walls, the carpet pad or the subfloor, or it came from a sewer or a flood, you'll want it extracted and properly dried. What you can't see is what keeps causing damage.
It depends on how much got wet and for how long. A fresh leak in one room could be dry in a couple of days, while a soaked floor and walls may need a week. You'll see daily readings, so you'll know how it's going.
Hardwood is more forgiving than people think. Floor drying mats pull moisture up through the boards, and refinishing can take care of what's left. Carpet can usually stay if the water was clean, as long as the pad's replaced. If the water was dirty, it can't.
That's between you and your insurance company, but most policies cover sudden water damage from inside the home. Flood is separate, and sewer backup is often an add-on. Your best help is good records: photos from the start, plus the daily drying readings.
Day or night, someone picks up. We'll connect you with a specialist who works in Fresno County.